| 43.9. Diagnostics and statistics | ||
|---|---|---|
 | Chapter 43. CTI System |  |
| 43.9. Diagnostics and statistics | ||
|---|---|---|
| | Chapter 43. CTI System | |
This section is an overview of the most frequently commands used to display the diagnostics and statistics of the CTI resources.
To show the diagnostics of the CTI Ports (ISDN Basic or Primary Rate) the following commands are used:
Shows the diagnostics of all the CTI ports.
Shows the diagnostics of a single CTI port.
Example: ISDN BRI port diagnostics.
[15:45:27] ABILIS_CPX:d d ctip:38
CTIP:38 ----------------------------------------------------------------------
Port_to_Telecom
OPSTATE:UP STATE:UP
------------------------------------------------------------------------
CH: STATE: [Q932-STATE:] CG: [SCG:] CD: [SCD:]
------------------------------------------------------------------------
*** All channels disconnected ***
- Sapi ------- TEI -- STATE --------------------------------------------
16 (X.25 ) 10 00-INACTIVE
0 (Q.931) 102 07-CONNECTED
------------------------------------------------------------------------
ISDN-STATE:F7-READY LINE-DOWN:1 SLIPS:N/AData shows that the physical layer is UP
(ISDN-STATE:F7-READY) and the TEI has been correctly
negotiated (TEI-102 ,
STATE:07-CONNECTED). The message “*** All
channels disconnected ***” indicates that no calls are
connected.
Example: ISDN PRI port diagnostic.
[16:46:29] ABILIS_CPX:d d ctip:1
CTIP:1 ----------------------------------------------------------------------
OPSTATE:UP STATE:UP
------------------------------------------------------------------------
CH: STATE: [Q932-STATE:] CG: [SCG:] CD: [SCD:]
------------------------------------------------------------------------
1 10-CONNECTED-FROM 3462244566
5 10-CONNECTED-TO 38227064
11 10-CONNECTED-TO 231
14 10-CONNECTED-FROM 347855710
15 07-LOC-ALERT 335586497 509
17 10-CONNECTED-TO 2
- Sapi ------- TEI -- STATE --------------------------------------------
16 (X.25 ) 10 00-INACTIVE
0 (Q.931) 0 07-CONNECTED
------------------------------------------------------------------------
ISDN-STATE:PRI-UP SLIPS:63
RxAlarms:NONE TxAlarms:NONEData shows that the physical layer is UP
(ISDN-STATE:PRI-UP) and the TEI has been correctly
negotiated (TEI-0 STATE:07-CONNECTED). Several calls
are present (CONNECTED-FROM ,
CONNECTED-TO) on this port and for each one the
corresponding PRI channel in use (CH:1-5-11...) is
indicated.
To show the statistics of the CTI Ports (ISDN Basic or Primary Rate) the following commands are used:
Shows the statistics of all the CTI ports.
Shows the statistics of a single CTI port.
Example: ISDN BRI port statistics.
[15:55:24] ABILIS_CPX:d s ctip:31
CTIP:31 ----------------------------------------------------------------------
TO_PBX
--- Cleared 0 days 06:55:06 ago, on 24/11/2010 at 09:00:34 -------------
Layer 3 Q.931
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
FAIL-CALL | 0| 0|SUCC-CALL | 0| 0|
TIME-CALL | 0| 0|
------------------------------------------------------------------------
Layer 2 Sapi 16 (X.25) TEI:10
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
T200-DN | | 0|T200-UP | | 0|
REP | 0| 0|INFO | 0| 0|
UI | 0| 0|RR | 0| 0|
RNR | 0| 0|REJ | 0| 0|
FRMR | 0| 0|SABME | 0| 0|
UA | 0| 0|DISC | 0| 0|
DM | 0| 0|N200-OVER | | 0|
SHORT | 0| |LONG | 0| |
UNK-SAPI | 0| |BAD-FRM | 0| |
------------------------------------------------------------------------
Layer 2 Sapi 0 (Q.931) TEI:ALL
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
T200-DN | | 0|T200-UP | | 0|
REP | 0| 0|INFO | 4| 4|
UI | 0| 0|RR | 4973| 4973|
RNR | 0| 0|REJ | 0| 0|
FRMR | 0| 0|SABME | 1| 1|
UA | 1| 1|DISC | 0| 0|
DM | 0| 0|N200-OVER | | 0|
SHORT | 0| |LONG | 0| |
UNK-SAPI | 0| |BAD-FRM | 0| |
------------------------------------------------------------------------
Layer 1 B-Channels (HDLC)
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CHR | 0| 0|FRM | 0| 0|
CHR-D | 0| 0|FRM-D | 0| 0|
CHR-V | 0| 0|FRM-V | 0| 0|
CHR-C | 0| 0|FRM-C | 0| 0|
ERRORS | 0| 0|
------------------------------------------------------------------------
Layer 1 D-Channel
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CHR | 19954| 19954|FRM | 4979| 4979|
CHR-D | 19954| 19954|FRM-D | 4979| 4979|
ERRORS | 1| 0|
------------------------------------------------------------------------
Layer 1 alarms
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
SLIPS | N/A| N/A|LINE-DOWN | 0| |
------------------------------------------------------------------------The data “Cleared DDD:HH:MM:SS ago, at DD/MM/YYYY HH:MM:SS” shows the time interval elapsed from the last reset of statistics (in the format “days:hours:minutes:seconds”) and date/time of its execution (in the format “day:month:year” and “hours:minutes:seconds”).
All the other statistics present give detailed and sensitive informations about the connection between Abilis and the other devices (i.e. PABX, the ISDN line…). The statistics regard all the three level of ISO-OSI model:
the physical layer (Layer 1) which shows the number of physical errors, the characters both on D-Channel and B-Channels and so on;
the LAPD level (Layer 2) which shows the number of packets that the devices exchange;
the Q.931 level (Layer 3) which the information about the overall duration of the connection or the number of successful incoming calls over all the channels.
More informations can be viewedusing the following commands:
Shows the extended statistics of all the CTI ports.
Shows the extended statistics of a single CTI port.
Example: extended statistics for the previous ISDN BRI port.
[15:55:40] ABILIS_CPX:d se ctip:31
CTIP:31 ----------------------------------------------------------------------
Linea_ISDN_verso_PABX
--- Cleared 0 days 06:56:41 ago, on 24/11/2010 at 09:00:34 -------------
Layer 3 Q.931
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
FAIL-CALL | 0| 0|SUCC-CALL | 0| 0|
TIME-CALL | 0| 0|
------------------------------------------------------------------------
Layer 2 Sapi 16 (X.25) TEI:10
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
T200-DN | | 0|T200-UP | | 0|
REP | 0| 0|INFO | 0| 0|
UI | 0| 0|RR | 0| 0|
RNR | 0| 0|REJ | 0| 0|
FRMR | 0| 0|SABME | 0| 0|
UA | 0| 0|DISC | 0| 0|
DM | 0| 0|N200-OVER | | 0|
SHORT | 0| |LONG | 0| |
UNK-SAPI | 0| |BAD-FRM | 0| |
------------------------------------------------------------------------
Layer 2 Sapi 0 (Q.931) TEI:0
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
T200-DN | | 0|T200-UP | | 0|
REP | 0| 0|INFO | 4| 4|
UI | 0| 0|RR | 4993| 4993|
RNR | 0| 0|REJ | 0| 0|
FRMR | 0| 0|SABME | 1| 1|
UA | 1| 1|DISC | 0| 0|
DM | 0| 0|N200-OVER | | 0|
SHORT | 0| |LONG | 0| |
UNK-SAPI | 0| |BAD-FRM | 0| |
------------------------------------------------------------------------
Layer 1 B-Channels (HDLC)
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CHR | 0| 0|FRM | 0| 0|
CHR-D | 0| 0|FRM-D | 0| 0|
CHR-V | 0| 0|FRM-V | 0| 0|
CHR-C | 0| 0|FRM-C | 0| 0|
ERRORS | 0| 0| | | |
D-ABORT | | 0|D-LONG | 0| 0|
D-TXUND | | 0|D-SHORT | | 0|
D-LOST | 0| | | | |
V-ABORT | | 0|V-LONG | 0| 0|
V-TXUND | | 0|V-SHORT | | 0|
V-LOST | 0| | | | |
C-ABORT | | 0|C-LONG | 0| 0|
C-TXUND | | 0|C-SHORT | | 0|
C-LOST | 0| | | | |
ABORT | 0| |UNALIGNED | 0| |
BAD-FCS | 0| |SHORT | 0| |
CHR-OVR | 0| |FRM-OVR | 0| |
------------------------------------------------------------------------
Layer 1 D-Channel
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CHR | 20034| 20034|FRM | 4999| 4999|
CHR-D | 20034| 20034|FRM-D | 4999| 4999|
ERRORS | 1| 0| | | |
D-ABORT | | 0|D-LONG | 0| 0|
D-TXUND | | 0|D-SHORT | | 0|
D-LOST | 0| | | | |
ABORT | 0| |UNALIGNED | 0| |
BAD-FCS | 1| |SHORT | 0| |
CHR-OVR | 0| |FRM-OVR | 0| |
------------------------------------------------------------------------
Layer 1 alarms
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
SLIPS | N/A| N/A|LINE-DOWN | 0| |
------------------------------------------------------------------------The informations displayed are the same as previously, but more
detailed and splitted (i.e. the generic “ERRORS” is
subdivided in D-ABORT, D-TXUND,
ABORT, BAD-FCS…).
Use the following commands to show diagnostics and statistics of CTI Clusters:
d d cticl / d de
cticlShows the state of the clusters.
Shows statistics about clusters such as the number of total/successful/failed calls, the total duration of the calls and the statistics of the DSP.
[16:16:35] ABILIS_CPX:d d cticl
---------+---------+-----------------------------------------------------------
CLUS: |Int |STATE:
---------+---------+-----------------------------------------------------------
CPX_1 1 [01] ALL-UP
CPX_2 2 [02] ALL-UP
CPX_3 3 [03] ALL-UP
CPX_4 4 [04] ALL-UP[16:16:35] ABILIS_CPX:d s cticl
CLUS:CPX_1 Int:1 [01]
--- Cleared 1 days 20:04:42 ago, on 17/12/2007 at 21:04:44 -------------
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 12| 8|SUCC-CALL | 9| 7|
FAIL-CALL | 3| 1|TIME-CALL | 4966| 861|
------------------------------------------------------------------------
--- Local and remote DSP statistics, updated at call end ---------------
-----------|---LOCAL---|--REMOTE---|-----------|---LOCAL---|--REMOTE---|
VOICE-UND | 544| 0|VOICE-OVR | 12| 0|
FM-UND | 0| 0|FM-OVR | 0| 0|
------------------------------------------------------------------------
CLUS:CPX_2 Int:2 [02]
--- Cleared 1 days 20:04:42 ago, on 17/12/2007 at 21:04:44 -------------
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 41| 6|SUCC-CALL | 18| 4|
FAIL-CALL | 23| 2|TIME-CALL | 2681| 1156|
------------------------------------------------------------------------
--- Local and remote DSP statistics, updated at call end ---------------
-----------|---LOCAL---|--REMOTE---|-----------|---LOCAL---|--REMOTE---|
VOICE-UND | 0| 3|VOICE-OVR | 0| 0|
FM-UND | 0| 0|FM-OVR | 0| 0|
------------------------------------------------------------------------
CLUS:CPX_3 Int:3 [03]
--- Cleared 1 days 20:04:42 ago, on 17/12/2007 at 21:04:44 -------------
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 114| 151|SUCC-CALL | 90| 102|
FAIL-CALL | 24| 49|TIME-CALL | 14804| 12960|
------------------------------------------------------------------------
--- Local and remote DSP statistics, updated at call end ---------------
-----------|---LOCAL---|--REMOTE---|-----------|---LOCAL---|--REMOTE---|
VOICE-UND | 387| 2507|VOICE-OVR | 152| 0|
FM-UND | 0| 6|FM-OVR | 38| 0|
------------------------------------------------------------------------
CLUS:CPX_4 Int:4 [04]
--- Cleared 1 days 20:04:42 ago, on 17/12/2007 at 21:04:44 -------------
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 0| 0|SUCC-CALL | 0| 0|
FAIL-CALL | 0| 0|TIME-CALL | 0| 0|
------------------------------------------------------------------------
--- Local and remote DSP statistics, updated at call end ---------------
-----------|---LOCAL---|--REMOTE---|-----------|---LOCAL---|--REMOTE---|
VOICE-UND | 0| 0|VOICE-OVR | 0| 0|
FM-UND | 0| 0|FM-OVR | 0| 0|
------------------------------------------------------------------------Use the following commands to show the diagnostics and statistics of CTI Links:
d d ctil / d de
ctilShows the state of the links.
Shows statistics about links such as the number of total/successful/failed calls and the total duration of all calls.
[16:16:35] ABILIS_CPX:d d ctil
ID: CLUS: RES: LINK-STATE: CLUS-LINK-STATE: MAXBW: CURBW: CON:
-------------------------------------------------------------------------------
1 CPX_1 Pv-1 L1-CONNECTED L2-CONNECTED 64000 11000 1
2 CPX_2 Pv-2 L1-CONNECTED L1-CONNECTED NOMAX 0 0
3 CPX_3 Pv-3 L1-CONNECTED L1-CONNECTED NOMAX 0 0
4 CPX_4 Pv-4 L1-CONNECTED L1-CONNECTED NOMAX 0 0[16:16:35] ABILIS_CPX:d s ctil
ID:1 CLUS:CPX_1
--- Cleared 3 days 17:25:39 ago, on 10/01/2008 at 20:17:52 ------------------
----------------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 68| 5|SUCC-CALL | 44| 3|
FAIL-CALL | 24| 2|TIME-CALL | 9820| 241|
GROUP-MAXBW-OVR | 0| 0|VFM-OVR | | 0|
GROUP-MAXCON-OVR| 0| 0|Q931c-OVR | | 0|
-----------------------------------------------------------------------------
ID:2 CLUS:CPX_2
--- Cleared 3 days 17:25:39 ago, on 10/01/2008 at 20:17:52 ------------------
----------------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 0| 1|SUCC-CALL | 0| 1|
FAIL-CALL | 0| 0|TIME-CALL | 0| 0|
GROUP-MAXBW-OVR | 0| 0|VFM-OVR | | 0|
GROUP-MAXCON-OVR| 0| 0|Q931c-OVR | | 0|
-----------------------------------------------------------------------------
ID:3 CLUS:CPX_3
--- Cleared 3 days 17:25:39 ago, on 10/01/2008 at 20:17:52 ------------------
----------------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 3| 2|SUCC-CALL | 3| 1|
FAIL-CALL | 0| 1|TIME-CALL | 563| 56|
GROUP-MAXBW-OVR | 0| 0|VFM-OVR | | 0|
GROUP-MAXCON-OVR| 0| 0|Q931c-OVR | | 0|
-----------------------------------------------------------------------------
ID:4 CLUS:CPX_4
--- Cleared 3 days 17:25:39 ago, on 10/01/2008 at 20:17:52 ------------------
----------------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
CALL | 7| 15|SUCC-CALL | 6| 12|
FAIL-CALL | 1| 3|TIME-CALL | 1211| 5317|
GROUP-MAXBW-OVR | 0| 0|VFM-OVR | | 0|
GROUP-MAXCON-OVR| 0| 0|Q931c-OVR | | 0|
-----------------------------------------------------------------------------Values of VMF-OVR and
Q931c-OVR fields greater than zero show there is some
sort of overload of the system (it is needed to check for abnormal CPU
consumption). A value greater than 0 may also indicate an overload of
the cluster, i.e. an attempt to use more bandwidth than the link itself
is able to sustain.
It shows the currently present CTI Router connections. Information is displayed in a short format.
[18:51:21] ABILIS_CPX:d ctic
ID Type Input Output PR State Cgi (Calling In) Cdo (Called Out)
----- ---- -------- -------- --- ------ ------------------ --------------------
202 DATA 557 4 1 ACTIVE 02205241
2892 TR 3 G2 1 G1 25 ACTIVE 29350252 505
2903 TR 3 G2 1 G1 25 ACTIVE 335824923 7
2937 TR 3 G2 1 G1 25 ACTIVE 7
2939 TR 3 G2 1 G1 25 ACTIVE 362520 224
2944 TR 3 G2 1 G1 25 ACTIVE 32169134 218
2945 TR 1 G1 3 24 ALERT 35250561Use the following command to view ctic in extended format.
[08:38:19] CPX_ANTEK-PBX:_d cticID Type Input Output PR State Cgi (Calling In) Cdo (Called Out) ---- ---- -------- -------- --- ------ ------------------- -------------------- 1260 CtoC CPINLIN PlinkCo2 100 ACTIVE 702 0033382501154 1261 VtoC 37 PlinkCo2 138 ACTIVE 35 0458960815 [08:38:33] CPX_ANTEK-PBX:_d ctice------------------------------------------------------------------------------- ID:1260 TYPE:CtoC ST:ACTIVE PR:100 STI:10/00 STO:10/00 EEC:NO START:20/12/2010 08:36:33 DURATION:105 REMAINING:- POI:305 GI:# SR:CPINLIN POO:351 GO:# DS:PlinkCo2 CDI:ue0033382501154 CDO:ue0033382501154 CGI:ueay702 CGO:neay03761626202 SDI: SDO: SGI: SGO: RGI: RGO: CODER:Spirit SP:6400 FMRLY:YES FAXSP:9600 DJ:0 FMDJ:200 BW:11000 SC:NO MODSP:7200 MJ:100 FMMJ:400 ------------------------------------------------------------------------------- ID:1261 TYPE:VtoC ST:ACTIVE PR:138 STI:10/00 STO:10/00 EEC:NO START:20/12/2010 08:37:13 DURATION:67 REMAINING:- POI:37 GI:# SR:# POO:351 GO:# DS:PlinkCo2 CDI:ue00458960815 CDO:ue0458960815 CGI:uxay35 CGO:neay03761626235 SDI: SDO:35 SGI: SGO: RGI: RGO: CODER:Spirit SP:6400 FMRLY:YES FAXSP:9600 DJ:50 FMDJ:200 CTIAC:0 BW:11000 SC:NO MODSP:7200 MJ:150 FMMJ:400 MODE:VOICE CurJ:120 TopJ:140 AvgJ:87 FaxPg:0 ECM:NO UND:39 OVR:22
The message “NO CTI CONNECTIONS” is generated if no CTI connection is running.
The following command shows the available DSP and their state; it shows the maximum number of possible simultaneous calls.
[08:40:39] ABILIS_CPX:_d d ctiac
-------------------------------------------------------------------------------
AC Card DSP/C Bus/TS DSPState ACState ModeIn ModeOut Coder Ctip/BC
-------------------------------------------------------------------------------
0 BRI4-2 0/0 1/00 RUN IDLE - - - -
1 BRI4-2 0/1 1/01 RUN IDLE - - - -
2 BRI4-2 0/2 1/02 RUN IDLE - - - -
3 BRI4-2 0/3 1/03 RUN IDLE - - - -
4 BRI4-2 1/0 1/05 RUN IDLE - - - -
5 BRI4-2 1/1 1/06 RUN IDLE - - - -
6 BRI4-2 1/2 1/07 RUN IDLE - - - -
7 BRI4-2 1/3 1/08 RUN IDLE - - - -
8 UG-1 0/0 0/00 RUN IDLE - - - -
9 UG-1 0/1 0/01 RUN IDLE - - - -Use the following command to view informations in extended format.
[16:16:41] ABILIS_CPX:d de ctiac
-------------------------------------------------------------------------------
AC Card DSP/C Bus/TS DSPState ACState ModeIn ModeOut Coder Ctip/BC
Dtmf DhVol DlVol FmLevel InGain OutGain SigGain MaxFaxSp MaxModSp
SC V-DJ V-MJ V-CurJ V-TopJ V-AvgJ EC BypassCoder
ECM FM-DJ FM-MJ FM-CurJ FM-TopJ FM-AvgJ FaxTxPg FaxFlowState
-------------------------------------------------------------------------------
0 BRI4-2 0/0 8/00 RUN IDLE - - - -
1 BRI4-2 0/1 8/01 RUN IDLE - - - -
2 BRI4-2 0/2 8/02 RUN IDLE - - - -
3 BRI4-2 0/3 8/03 RUN IDLE - - - -
4 BRI4-2 1/0 9/05 RUN IN-USE VOICE VOICE Spirit/6.4k 108/01
OUTBAND -4 -6 -9 0 0 0 9600 7200
NO 50 150 80 100 68 YES -
200 400 0 0 0 0 -
5 BRI4-2 1/1 9/06 RUN IDLE - - - -
6 BRI4-2 1/2 9/07 RUN IDLE - - - -
7 BRI4-2 1/3 9/08 RUN IDLE - - - -
8 UG-1 0/0 0/00 RUN IDLE - - - -
9 UG-1 0/1 0/01 RUN IDLE - - - -The following command shows the available coders supported by CTI cards installed and the number of simultaneous calls.
[08:44:19] ABILIS_CPX:_d d ctisys
RES:CtiSys --------------------------------------------------------------------
CTI_System_general_properties
CTIR-STATE:ENABLED CALLS-CURRENT:1 CALLS-PEAK:7
AC-STATE:ENABLED AC-CURRENT:0 AC-PEAK:5
------------------------------------------------------------------------
-- Number of simultaneous calls ----------------------------------------
| State: Alerting/Connected | State: Any |
---------------|---Current---|----Peak-----|---Current---|----Peak-----|
TR | 0 | 3 | 0 | 3 |
DATA | 0 | 0 | 0 | 0 |
VtoCHISD | 0 | 3 | 0 | 3 |
CHISDtoCHISD | 1 | 6 | 1 | 6 |
CHISDtoV | 0 | 2 | 0 | 2 |
ALL | 1 | 7 | 1 | 7 |
------------------------------------------------------------------------
- Available coders -----------------------------------------------------
-- Coder ---|-- Bit rates (kbps) --|-- Coder ---|-- Bit rates (kbps) --|
G.711A |64 |G.711u |64 |
G.723.1 |5.3, 6.3 |G.726 |16, 24, 32, 40 |
G.729A |8 |TRANSPARENT |64 |
Spirit |6.4, 7.2, 8, 8.8, 9.6 |G.727 |16/16, 24/16, 24/24, |
| | |32/16, 32/24, 32/32, |
| | |40/16, 40/24, 40/32 |
------------------------------------------------------------------------
- Clock Sources for H100 cards -----------------------------------------
CLK:38
- Clock Sources for NOT-H100 cards -------------------------------------
*** No NOT-H100 cards running ***Type the following commands to show the statistics about DSP and audio coders:
[08:48:57] ABILIS_CPX:_d s ctiac
-------------------------------------------------------------------------------
AC's Statistics were cleared 6 days 11:37:33 ago, on 13/12/2010 at 21:12:18
-------------------------------------------------------------------------------
AC:0 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 86| |CLOSE | 86| |
PCK | 521791| 446607|CHR | 20656562| 15657186|
VOICE-UND | | 424|FM-UND | | 0|
VOICE-OVR | | 105|FM-OVR | | 0|
VOICE-LOST | 0| |FM-LOST | 0| |
FRM | 633056| 446390|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 501398| 429708|FRM-FAX-REL| 88| 1291|
FRM-SILENCE| 120687| 15317|FRM-CED | 1| 2|
FRM-SID | 7502| 0|FRM-FAX-DUM| 3330| |
FRM-DTMF | 50| 0|FAX-TOUT | 0| |
TX-UND | | 404|RX-OVR | 0| |
MDC | 0| |CMD | | 1376|
------------------------------------------------------------------------
AC:1 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 83| |CLOSE | 83| |
PCK | 266191| 222528|CHR | 16375754| 13084940|
VOICE-UND | | 3117|FM-UND | | 0|
VOICE-OVR | | 314|FM-OVR | | 0|
VOICE-LOST | 1| |FM-LOST | 0| |
FRM | 339277| 222144|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 256918| 209117|FRM-FAX-REL| 630| 5469|
FRM-SILENCE| 62069| 7497|FRM-CED | 7| 0|
FRM-SID | 3175| 0|FRM-FAX-DUM| 16445| |
FRM-DTMF | 33| 2|FAX-TOUT | 0| |
TX-UND | | 2886|RX-OVR | 1| |
MDC | 0| |CMD | | 1093|
------------------------------------------------------------------------
AC:2 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 85| |CLOSE | 85| |
PCK | 212028| 213795|CHR | 11544936| 11103158|
VOICE-UND | | 677|FM-UND | | 0|
VOICE-OVR | | 341|FM-OVR | | 3|
VOICE-LOST | 2| |FM-LOST | 0| |
FRM | 258895| 213321|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 205093| 206882|FRM-FAX-REL| 707| 1828|
FRM-SILENCE| 44488| 4546|FRM-CED | 2| 4|
FRM-SID | 2275| 0|FRM-FAX-DUM| 6324| |
FRM-DTMF | 6| 3|FAX-TOUT | 0| |
TX-UND | | 615|RX-OVR | 0| |
MDC | 0| |CMD | | 1224|
------------------------------------------------------------------------
AC:3 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 81| |CLOSE | 81| |
PCK | 329029| 353294|CHR | 16531696| 14974230|
VOICE-UND | | 3287|FM-UND | | 0|
VOICE-OVR | | 1369|FM-OVR | | 0|
VOICE-LOST | 5| |FM-LOST | 0| |
FRM | 414667| 351840|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 320074| 340720|FRM-FAX-REL| 176| 1323|
FRM-SILENCE| 87166| 9734|FRM-CED | 2| 0|
FRM-SID | 3181| 0|FRM-FAX-DUM| 4051| |
FRM-DTMF | 17| 0|FAX-TOUT | 0| |
TX-UND | | 2904|RX-OVR | 0| |
MDC | 0| |CMD | | 1361|
------------------------------------------------------------------------
AC:4 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 84| |CLOSE | 84| |
PCK | 424578| 388329|CHR | 37589920| 34629560|
VOICE-UND | | 663|FM-UND | | 0|
VOICE-OVR | | 566|FM-OVR | | 3|
VOICE-LOST | 0| |FM-LOST | 0| |
FRM | 479323| 387648|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 414983| 381352|FRM-FAX-REL| 983| 88|
FRM-SILENCE| 57939| 6141|FRM-CED | 0| 4|
FRM-SID | 3063| 0|FRM-FAX-DUM| 2292| |
FRM-DTMF | 63| 0|FAX-TOUT | 0| |
TX-UND | | 629|RX-OVR | 0| |
MDC | 0| |CMD | | 1271|
------------------------------------------------------------------------
AC:5 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 84| |CLOSE | 84| |
PCK | 600272| 497017|CHR | 26027434| 19455056|
VOICE-UND | | 579|FM-UND | | 0|
VOICE-OVR | | 119|FM-OVR | | 0|
VOICE-LOST | 0| |FM-LOST | 0| |
FRM | 734820| 496826|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 576501| 481701|FRM-FAX-REL| 126| 1948|
FRM-SILENCE| 144277| 13088|FRM-CED | 2| 2|
FRM-SID | 8851| 0|FRM-FAX-DUM| 5061| |
FRM-DTMF | 2| 34|FAX-TOUT | 0| |
TX-UND | | 249|RX-OVR | 0| |
MDC | 0| |CMD | | 1153|
------------------------------------------------------------------------
AC:6 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 84| |CLOSE | 84| |
PCK | 374751| 373547|CHR | 18749814| 16331086|
VOICE-UND | | 1775|FM-UND | | 0|
VOICE-OVR | | 904|FM-OVR | | 2|
VOICE-LOST | 3| |FM-LOST | 0| |
FRM | 488459| 372587|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 357758| 355873|FRM-FAX-REL| 1495| 2515|
FRM-SILENCE| 113082| 14123|FRM-CED | 4| 2|
FRM-SID | 5827| 0|FRM-FAX-DUM| 10236| |
FRM-DTMF | 57| 11|FAX-TOUT | 0| |
TX-UND | | 1517|RX-OVR | 1| |
MDC | 0| |CMD | | 1229|
------------------------------------------------------------------------
AC:7 CARD:BRI4-2
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 81| |CLOSE | 81| |
PCK | 444140| 354474|CHR | 19114900| 14292406|
VOICE-UND | | 1133|FM-UND | | 0|
VOICE-OVR | | 438|FM-OVR | | 0|
VOICE-LOST | 5| |FM-LOST | 0| |
FRM | 563101| 353994|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 428131| 340864|FRM-FAX-REL| 328| 2156|
FRM-SILENCE| 122093| 10900|FRM-CED | 4| 0|
FRM-SID | 5856| 0|FRM-FAX-DUM| 6635| |
FRM-DTMF | 54| 18|FAX-TOUT | 0| |
TX-UND | | 925|RX-OVR | 0| |
MDC | 0| |CMD | | 1180|
------------------------------------------------------------------------
AC:8 CARD:UG-1
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 7| |CLOSE | 7| |
PCK | 23489| 26284|CHR | 4231724| 3758240|
VOICE-UND | | 1|FM-UND | | 0|
VOICE-OVR | | 0|FM-OVR | | 0|
VOICE-LOST | 0| |FM-LOST | 0| |
FRM | 525661| 525661|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 25778| 23489|FRM-FAX-REL| 0| 0|
FRM-SILENCE| 0| 0|FRM-CED | 0| 0|
FRM-SID | 0| 0|FRM-FAX-DUM| 0| |
FRM-DTMF | 506| 0|FAX-TOUT | 0| |
TX-UND | | 2899|RX-OVR | 0| |
MDC | 0| |CMD | | 0|
------------------------------------------------------------------------
AC:9 CARD:UG-1
-----------|---INPUT---|--OUTPUT---|-----------|---INPUT---|--OUTPUT---|
OPEN | 31| |CLOSE | 31| |
PCK | 201627| 212001|CHR | 34132161| 32260320|
VOICE-UND | | 8735|FM-UND | | 0|
VOICE-OVR | | 0|FM-OVR | | 0|
VOICE-LOST | 0| |FM-LOST | 0| |
FRM | 4239821| 4239851|FRM-FAX-BYP| 0| 0|
FRM-VOICE | 211833| 201627|FRM-FAX-REL| 0| 0|
FRM-SILENCE| 0| 0|FRM-CED | 0| 0|
FRM-SID | 0| 0|FRM-FAX-DUM| 0| |
FRM-DTMF | 168| 0|FAX-TOUT | 0| |
TX-UND | | 10983|RX-OVR | 0| |
MDC | 0| |CMD | | 0|
------------------------------------------------------------------------[08:49:51] ABILIS_CPX:_d s ctisys
RES:CtiSys --------------------------------------------------------------------
CTI_System_general_properties
--- Cleared 6 days 11:38:43 ago, on 13/12/2010 at 21:12:18 --------------
-- Number of successful (connected) calls, updated at call end ----------
------------|---INPUT---|--OUTPUT---|--LOCAL----|--TRANSIT--|----SUM----|
TR | 4| 7| 76| 0| 87|
DATA | 0| 0| 0| | 0|
VtoCHISD | 3| 148| 0| 31| 182|
CHISDtoCHISD| 34| 1| 0| 334| 369|
CHISDtoV | 99| 0| 2| 6| 107|
SUM | 140| 156| 78| 371| 745|
-------------------------------------------------------------------------
-- Seconds of successful (connected) calls, updated at call end ---------
------------|---INPUT---|--OUTPUT---|--LOCAL----|--TRANSIT--|----SUM----|
TR | 954| 1099| 5914| 0| 7967|
DATA | 0| 0| 0| | 0|
VtoCHISD | 37| 31690| 0| 4265| 35992|
CHISDtoCHISD| 1877| 40| 0| 98884| 100801|
CHISDtoV | 28223| 0| 542| 3825| 32590|
SUM | 31091| 32829| 6456| 106974| 177350|
-------------------------------------------------------------------------
-- Number of unsuccessful calls -----------------------------------------
------------|---INPUT---|--OUTPUT---|--LOCAL----|--TRANSIT--|----SUM----|
TR | 0| 5| 26| 0| 31|
DATA | 0| 0| 0| | 0|
VtoCHISD | 0| 58| 0| 18| 76|
CHISDtoCHISD| 1| 0| 0| 138| 139|
CHISDtoV | 38| 0| 3| 21| 62|
SUM | 39| 63| 29| 177| 308|
-------------------------------------------------------------------------
-- Internal failures for not connected calls ----------------------------
------------|---INPUT---|--OUTPUT---|--LOCAL----|--TRANSIT--|----SUM----|
NoRoute | | | | | 0|
NoDest | | | | | 0|
NoPcmRes | 0| 0| 0| 0| 0|
NoAcRes | 0| 0| 0| 0| 0|
NoEecRes | 0| 0| 0| 0| 0|
NoHdlcRes | 0| 0| 0| | 0|
NoAcCodec | 0| 0| 0| 0| 0|
PlinkFail | 0| 0| | 0| 0|
BwLimit | | 0| | 11| 11|
IsdnL1down | 0| 0| 0| 0| 0|
IsdnL2down | 0| 0| 0| 0| 0|
-------------------------------------------------------------------------
-- Internal failures after call connected -------------------------------
------------|---INPUT---|--OUTPUT---|--LOCAL----|--TRANSIT--|----SUM----|
PlinkFail | 0| 0| | 0| 0|
IsdnL1down | 0| 0| 0| 0| 0|
IsdnL2down | 0| 0| 0| 0| 0|
-------------------------------------------------------------------------| |  | |
| 43.8. CTI System Resource |  | 43.10. Examples of CTI configuration |