46.11. Supplementary services

Supplementary service isn't active by default for BRI ports while it's active by default for POTS ports. They can be enabled by choosing the kind of interface (CTIP, CLUSTER, SIP or IAX).

When these services are activated:

Use the following command to activate supplementary services for the CTIP interface:

[11:59:03] ABILIS_CPX:s ctip:32 ss:yes

COMMAND EXECUTED

[12:00:08] ABILIS_CPX:d ctipe:32

CTIP:32  - Not Saved (SAVE CONF), Not Refreshed (INIT) ------------------------
Act     DESCR:to_PBX
Run     card:BSE-1<2>                   USER:#
        OPSTATE:UP        LOG:DS        side:TE      LINE:PP   TYPE:USER
        signalling:DSS1   TEI:STANDARD  HOLD:NO                SS:YES
        mode:Bri          L12-ACT:UP    BUS:SHORT    
        NUM:*                           ADDRBOOK-NUM:NUM
        BCHANS:ALL-BID
        X25:NO   (XTEI:10)   XK:7      XN200:3   xn201:260  XN202:3
                 XT200:1     XT202:2   XT203:10
        Q931:YES (QTEI:0)    QK:1      QN200:3   qn201:260  QN202:3   QT200:1
                 QT202:2     QT203:10  TDISC:90  QT301:180  QT302:15  QT303:4
                 QT304:30    QT305:30  QT308:4   QT310:30   QT313:6   QT316:15
                 DIALT:5     scrst:YES ORCD:0    ICT-T1:500  ICT-T2:500
        SQNRTY1:15           SQDELAY1:30         SQDELAY2:5    
        LCS-GROUP:NONE       BUSY-NOCHAN:NO      OUTDIAL-TONE:SYS
        SS-PICKUP:GROUPS               SS-PRES-CG:YES       NPOO-CT:SYS
        SS-CF-DND:YES                  SS-VM:YES            CLIP-RULE:PRIVATE

Type the command s user:test sip:yes sip-ss:yes to activate supplementary services for a SIP user, or s user:test iax:yes iax-ss:yes for a IAX user.

The following command helps to verify the new parameters.

[16:05:48] ABILIS_CPX:d user:test

- Not Saved (SAVE CONF) -------------------------------------------------------

Parameter:        | Value:
------------------+------------------------------------------------------------
USER:               alice
ALIAS:              alice
ID:                 5    <Read Only>
...
IAX-SS:             YES
IAX-SS-PICKUP:      NO
IAX-SS-PRES-CG:     YES
IAX-SS-CF-DND:      YES
...
SIP-SS:             YES
SIP-SS-PICKUP:      NO
SIP-SS-PRES-CG:     YES
SIP-SS-CF-DND:      YES
...
-------------------------------------------------------------------------------

Type the command s cticl clus:clus1 ss:yes to activate supplementary services for a cluster.

[16:06:32] ABILIS_CPX:d cticl

- Not Saved (SAVE CONF) -------------------------------------------------------

Configured Clusters:1

--------------+----------------------+------------------------+------------+---
CLUS:    [Int]|[DESCR:]
              |NUM:                  |CG-IN-REWRITE:          |CLIP-RULE:  |SS:
              |NUMx:
--------------+----------------------+------------------------+------------+---
clus1    [  1] *                      -                        PRIVATE      YES

46.11.1. Activation of Pickup

  1. Configuring pickup for POTS/BRI ports.

    Pickup can be configured managing the SS-PICKUP parameter.

    SS-PICKUP

    Pickup permission [NO: pickup disabled, GROUP: pickup enabled only for call of the belonging group, ANY: pickup enabled].

    [Warning]Warning

    Setting PICKUP parameter to YES for the group is required! Refer to Section 46.3, “CTI Ports Group” to have more information.

    [12:42:02] ABILIS_CPX:s ctipe:101 ss-pickup:any
    
    COMMAND EXECUTED
    
    [12:42:19] ABILIS_CPX:d ctipe:101              
    
    CTIP:101 - Not Saved (SAVE CONF), Not Refreshed (INIT) ------------------------
    Act     DESCR:phone_1
    Run     card:POTS-1<1>    
            OPSTATE:UP        LOG:NO                               TYPE:USER
            signalling:POTS                 HOLD:YES     CT:ICT    SS:YES
            mode:Pots                                    NUM:18
            LOOP:NO         TEST:NO         
            CLIP:SYS        CLIP-STD:SYS      CLIP-TAS:SYS    MIN-FLASH:SYS   
            SENSING:SYS     ABF:SYS  HPF:SYS  DEBOUNCE:SYS    MAX-FLASH:SYS   
            COUNTRY:SYS                  IN-GAIN-ADJ:SYS      OUT-GAIN-ADJ:SYS
            AT:SYS          AT-CODE:SYS  AT-DURATION:SYS      BC:SYS
            DT:SYS          DT-CODE:SYS  DT-DURATION:SYS      OUT-DIAL-TONE:SYS
            SS-PICKUP:ANY   SS-PRES-CG:YES                    NP-CT:SYS   
            SS-CF-DND:YES

    Remember to save the configurations (save conf) and initialize the CTISYS resource (init res:ctisys).

  2. Configuring pickup for SIP/IAX users.

    SIP users are enabled only to pickup every call setting SIP-SS-PICKUP to ANY (SIP-SS-PICKUP:GROUP isn't permitted). Remember to enable supplementary services.

    [12:34:49] ABILIS_CPX:s user:test sip-ss-pickup:any
    
    COMMAND EXECUTED 
    
    [12:34:57] ABILIS_CPX:d user:test
    
    - Not Saved (SAVE CONF) -------------------------------------------------------
    Parameter:        | Value:
    ------------------+------------------------------------------------------------
    USER:               test
    ALIAS:              test
    ...
    SIP-SS:             YES
    SIP-SS-PICKUP:      ANY
    ...
    -------------------------------------------------------------------------------

    IAX users are enabled only to pickup every call setting IAX-SS-PICKUP to ANY (IAX-SS-PICKUP:GROUP isn't permitted). Remember to enable supplementary services.

    [12:37:21] ABILIS_CPX:s user:iax_user iax-ss-pickup:any
    
    COMMAND EXECUTED 
    
    [12:39:30] ABILIS_CPX:d user:iax_user
    
    - Not Saved (SAVE CONF) -------------------------------------------------------
    Parameter:        | Value:
    ------------------+------------------------------------------------------------
    USER:               iax_user
    ALIAS:              iax_user
    ...
    IAX-SS:             NO
    IAX-SS-PICKUP:      ANY
    ...
    -------------------------------------------------------------------------------

    Now configure CTI preferences or CTI advanced preferences for the user. This last configuration can be done using the web interface.

46.11.2. Activation of Call Forward and DND

  1. Activating DND for POTS/BRI ports.

    CF and DND are enabled by default and managed through the SS-CF-DND parameter.

    SS-CF-DND

    Call forwarding and Do-Not-Disturb [NO, YES]. The default value is YES.

    The command below disables CF and DND.

    [12:49:04] ABILIS_CPX:s ctip:101 ss-cf-dnd:no
    
    COMMAND EXECUTED
    
    [12:50:15] ABILIS_CPX:d ctipe:101            
    
    CTIP:101 - Not Saved (SAVE CONF), Not Refreshed (INIT) ------------------------
    Act     DESCR:phone_1
    Run     card:BSE-1<9>                   USER:11
            OPSTATE:UP        LOG:NO                               TYPE:USER
            signalling:POTS                 HOLD:YES     CT:ICT    SS:YES
            DEVICE:PHONE                                           AC:NO
            NUM:11                          ADDRBOOK-NUM:NUM
            AC-CDO:#                        AC-DLY:60
            LOOP:NO         TEST:NO           
            CLIP:SYS        CLIP-STD:SYS      CLIP-TAS:SYS    CLIP-LEVEL:SYS
            SENSING:SYS     ABF:SYS  HPF:SYS  DEBOUNCE:SYS    MIN-FLASH:SYS   
            COUNTRY:SYS                                       MAX-FLASH:SYS   
            DIALT:5         IN-GAIN-ADJ:SYS                   OUT-GAIN-ADJ:SYS
            AT:SYS          AT-CODE:SYS     AT-DURATION:SYS   BC:SYS
            DT:SYS          DT-CODE:SYS     DT-DURATION:SYS   OUTDIAL-TONE:SYS
            SS-PICKUP:GROUPS                SS-PRES-CG:YES    NPOO-CT:SYS
            SS-CF-DND:NO                    SS-VM:YES

    The above example deactivate the CF and DND for CTI port #101.

    Remember to save the configurations (save conf) and initialize the CTISYS resource (init res:ctisys).

  2. Activating call forward and DND for SIP/IAX users.

    Call forwarding and DND for SIP users can be configured using the following parameter:

    SIP-SS-CF-DND

    Call forwarding and Do-Not-Disturb [NO, YES]. The default value is YES.

    The command below disables CF and DND.

    [14:43:29] ABILIS_CPX:s user:test sip-ss-cf-dnd:no
    
    COMMAND EXECUTED 
    
    [14:44:32] ABILIS_CPX:d user:test
    
    - Not Saved (SAVE CONF) -------------------------------------------------------
    Parameter:        | Value:
    ------------------+------------------------------------------------------------
    USER:               test
    ALIAS:              test
    ...
    SIP-SS:             YES
    SIP-SS-PICKUP:      ANY
    SIP-SS-PRES-CG:     YES
    SIP-SS-CF-DND:      NO
    SIP-SS-VM:          YES
    

    Remember to save the configuration.

    Call forwarding and DND for IAX users can be configured using the following parameter:

    IAX-SS-CF-DND

    Call forwarding and Do-Not-Disturb [NO, YES]. The default value is YES.

    The command below disables CF and DND.

    [14:47:44] ABILIS_CPX:s user:iax_user iax-ss-cf-dnd:no
    
    COMMAND EXECUTED 
    
    [14:48:10] ABILIS_CPX:d user:iax_user                 
    
    - Not Saved (SAVE CONF) -------------------------------------------------------
    Parameter:        | Value:
    ------------------+------------------------------------------------------------
    USER:               iax_user
    ALIAS:              iax_user
    ...
    IAX-SS:             NO
    IAX-SS-PICKUP:      ANY
    IAX-SS-PRES-CG:     YES
    IAX-SS-CF-DND:      NO
    IAX-SS-VM:          YES
    

    Remember to save the configuration.

46.11.2.1. Configuring DND

This feature can be configured using CTI preferences or CTI advanced preferences via web interface or via CP.

  1. Configuring DND for a CTI port.

    • Configuring DND using CP and CTI preferences.

      Set the value of CTIP-ACTION parameter to DND in CTI preferences. Use the below command:

      [14:21:51] ABILIS_CPX:s pref user:test ctip-action:dnd
      
      COMMAND EXECUTED 
      
      [14:33:27] ABILIS_CPX:d pref user:test                
      
      - Not Saved (SAVE CONF) -------------------------------------------------------
      Parameter:          | Value:
      --------------------+----------------------------------------------------------
      USER:                 test
      ID:                   4                                             <Read Only>
      LAST-CHANGE:          24/04/2015 14:33:27 CET                       <Read Only>
      PWD:                  ***
      --------------------
      CTIP-CLIP:            TRANSP
      CTIP-ACTION:          DND
      CTIP-CF-RULE:         ALWAYS
      CTIP-CF-TOUT:         15
      CTIP-CF-DLY:          10
      CTIP-CF-FORK-TYPE:    STD
      CTIP-CF-CDO:          #
      CTIP-CF-CGO:          *
      CTIP-VM:              NO
      CTIP-VM-RULE:         NOANS,OTHERS
      CTIP-VM-TOUT:         15
      
      ...

      Remember to save the configuration.

    • Configuring DND using CP and CTI advanced preferences.

      Verify that CTIP-ACTION is set to ADVANCED to use CTI advanced preferences.

      Add a rule to CTI advanced preferences for the specified user:

      [14:59:38] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes action:dnd
      
      COMMAND EXECUTED 
      
      [15:02:13] ABILIS_CPX:d cf user:test                                       
      
      - Not Saved (SAVE CONF) -------------------------------------------------------
      USER:test                                (Last change: 24/09/2015 14:02:41 CET)
       ------------------------------------------------------------------------------
       PR   |ENABLED|IN-USE|IF                                |ACTION
       ADMIN|CGI                     |CDI                     |RULE
            |CGO                     |CDO                     |TOUT   |DLY |FORK-TYPE
            |TI1 .. TI5
       ------------------------------------------------------------------------------
       1     YES     YES    ANY                                DND
       NO    *                        *                        ALWAYS
       ------------------------------------------------------------------------------

      Remember to save the configuration.

      Rules are ordered using the PR parameter which can be used as reference to modify the values:

      s cf user:<username> parameter:<value>

      Remember to save the configuration.

  2. Configuring DND for SIP/IAX users.

    • Configuring DND using CP and CTI preferences.

      • The configuration for SIP users.

        Configure the following parameter:

        SIP-ACTION

        Action [CF: call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.

        [15:11:17] ABILIS_CPX:s pref user:test sip-action:dnd
        
        COMMAND EXECUTED 
        
        [15:20:30] ABILIS_CPX:d pref user:test               
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 15:20:30 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        SIP-CLIP:             TRANSP
        SIP-ACTION:           DND
        SIP-CF-RULE:          ALWAYS
        SIP-CF-TOUT:          15
        SIP-CF-DLY:           10
        SIP-CF-FORK-TYPE:     STD
        SIP-CF-CDO:           #
        SIP-CF-CGO:           *
        SIP-VM:               NO
        SIP-VM-RULE:          NOANS,OTHERS
        SIP-VM-TOUT:          15
        ...

        Remember to save the configuration.

      • The configuration for IAX users.

        Configure the following parameter:

        IAX-ACTION

        Action [CF: call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.

        [15:20:35] ABILIS_CPX:s pref user:test iax-action:dnd
        
        COMMAND EXECUTED 
        
        [15:21:39] ABILIS_CPX:d pref user:test               
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 15:21:39 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        IAX-CLIP:             TRANSP
        IAX-ACTION:           DND
        IAX-CF-RULE:          ALWAYS
        IAX-CF-TOUT:          15
        IAX-CF-DLY:           10
        IAX-CF-FORK-TYPE:     STD
        IAX-CF-CDO:           #
        IAX-CF-CGO:           *
        IAX-VM:               NO
        IAX-VM-RULE:          NOANS,OTHERS
        IAX-VM-TOUT:          15
        ...

        Remember to save the configuration.

    • Configuring DND using CP and CTI advanced preferences.

      • The configuration for SIP users.

        Verify that SIP-ACTION is set to ADVANCED to use CTI advanced preferences.

        [15:24:23] ABILIS_CPX:d pref user:test
        
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        SIP-CLIP:             SYS
        SIP-ACTION:           ADVANCED
        SIP-CF-RULE:          ALWAYS
        SIP-CF-TOUT:          15
        SIP-CF-DLY:           10
        SIP-CF-FORK-TYPE:     STD
        SIP-CF-CDO:           #
        SIP-CF-CGO:           *
        SIP-VM:               NO
        SIP-VM-RULE:          NOANS,OTHERS
        SIP-VM-TOUT:          15
        ...

        Add a rule to CTI advanced preferences for the specified user:

        [15:34:48] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:sip action:dnd
        
        COMMAND EXECUTED 
        
        [15:35:32] ABILIS_CPX:d cf user:test
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        USER:test                                (Last change: 24/09/2015 14:07:58 CET)
         ------------------------------------------------------------------------------
         PR   |ENABLED|IN-USE|IF                                |ACTION
         ADMIN|CGI                     |CDI                     |RULE
              |CGO                     |CDO                     |TOUT   |DLY |FORK-TYPE
              |TI1 .. TI5
         ------------------------------------------------------------------------------
         1     YES     YES    SIP                                DND
         NO    *                        *                        ALWAYS
         ------------------------------------------------------------------------------

        The above rule enables DND only for the SIP interface (IF:SIP).

        Rules are ordered using the PR parameter which can be used as reference to modify the values:

        s cf user:<username> parameter:<value>

        Remember to save the configuration.

      • The configuration for IAX users.

        Verify that IAX-ACTION is set to ADVANCED to use CTI advanced preferences.

        [15:24:23] ABILIS_CPX:d pref user:test
        
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        IAX-CLIP:             SYS
        IAX-ACTION:           ADVANCED
        IAX-CF-RULE:          ALWAYS
        IAX-CF-TOUT:          15
        IAX-CF-DLY:           10
        IAX-CF-FORK-TYPE:     STD
        IAX-CF-CDO:           #
        IAX-CF-CGO:           *
        IAX-VM:               NO
        IAX-VM-RULE:          NOANS,OTHERS
        IAX-VM-TOUT:          15
        ...

        Add a rule to CTI advanced preferences for the specified user:

        [15:38:03] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:iax action:dnd
        
        COMMAND EXECUTED 
        
        [15:38:48] ABILIS_CPX:d cf user:test                                              
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        USER:test                                (Last change: 24/09/2015 14:07:58 CET)
         ------------------------------------------------------------------------------
         PR   |ENABLED|IN-USE|IF                                |ACTION
         ADMIN|CGI                     |CDI                     |RULE
              |CGO                     |CDO                     |TOUT   |DLY |FORK-TYPE
              |TI1 .. TI5
         ------------------------------------------------------------------------------
         1     YES     YES    IAX                                DND
         NO    *                        *                        ALWAYS
         ------------------------------------------------------------------------------

        The above rule enables DND only for the IAX interface (IF:IAX).

        Rules are ordered using the PR parameter which can be used as reference to modify the values:

        s cf user:<username> parameter:<value>

        Remember to save the configuration.

46.11.2.2. Configuring CF

  1. Configuring CF for CTIP ports.

    • Configuring CF using CP and CTI preferences.

      Configure the following parameters for the user who is associated to this CTIP port.

      CTIP-ACTION

      CTIP interface: action [CF: call forward enabled, DND: DND enabled, ADVANCED: use CTI advanced preferences].

      CTIP-CF-RULE

      Rule for call forwarding [ALWAYS, BUSY, NOANS, OTHERS, FORK]. Values [BUSY, NOANS, OTHERS, FORK] can be joined using ',' character.

      CTIP-CF-TOUT

      Time-out for the 'NOANS' rule [5..180 sec].

      CTIP-CF-CDO

      Output called number for call forwarding. From 1 up to 20 digits in the range ['0'..'9'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

      CTIP-CF-CGO

      Output calling number for call forwarding [*, USER].

      Example:

      [16:36:42] ABILIS_CPX:s pref user:test ctip-action:cf ctip-cf-rule:always ctip-cf-cdo:12
      
      COMMAND EXECUTED 
      
      [16:38:54] ABILIS_CPX:d pref user:test                                                  
      
      - Not Saved (SAVE CONF) -------------------------------------------------------
      Parameter:          | Value:
      --------------------+----------------------------------------------------------
      USER:                 test
      ID:                   4                                             <Read Only>
      LAST-CHANGE:          24/04/2015 16:38:54 CET                       <Read Only>
      PWD:                  ***
      --------------------
      CTIP-CLIP:            TRANSP
      CTIP-ACTION:          CF
      CTIP-CF-RULE:         ALWAYS
      CTIP-CF-TOUT:         15
      CTIP-CF-DLY:          10
      CTIP-CF-FORK-TYPE:    STD
      CTIP-CF-CDO:          12
      CTIP-CF-CGO:          *
      CTIP-VM:              NO
      CTIP-VM-RULE:         NOANS,OTHERS
      CTIP-VM-TOUT:         15
      ...
    • Configuring CF using CP and CTI advanced preferences.

      Verify that CTIP-ACTION is set to ADVANCED to use CTI advanced preferences.

      Add a rule to CTI advanced preferences for the specified user:

      [16:43:41] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:ctip action:cf rule:always cdo:12
      
      COMMAND EXECUTED 
      
      [16:46:07] ABILIS_CPX:d cf user:test                                                                 
      
      - Not Saved (SAVE CONF) -------------------------------------------------------
      USER:test                                (Last change: 24/09/2015 14:12:56 CET)
       ------------------------------------------------------------------------------
       PR   |ENABLED|IN-USE|IF                                |ACTION
       ADMIN|CGI                     |CDI                     |RULE
            |CGO                     |CDO                     |TOUT   |DLY |FORK-TYPE
            |TI1 .. TI5
       ------------------------------------------------------------------------------
       1     YES     YES    CTIP                               CF
       NO    *                        *                        ALWAYS
             *                        12                       15      10   STD
       ------------------------------------------------------------------------------

      Remember to save the configuration.

      The most important parameter are:

      ADMIN

      Entry reserved to the Administrator [NO, YES].

      ENABLED

      Enable/disable this entry [NO, YES].

      IN-USE

      Activate/deactivate the rule [NO, YES].

      IF

      Interface type [ANY, CTIP, CLUS, SIP, IAX].

      ACTION

      Action [NONE, CF, DND,VM].

      RULE

      Rule for call forwarding [ALWAYS, BUSY, NOANS, OTHERS, FORK]. Values [BUSY, NOANS, OTHERS, FORK] can be joined using ',' character.

      CDO

      Outgoing Called Number. Max 20 characters in the range [0..9, *, #, 'macro'] optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

  2. Configuring CF for SIP/IAX users.

    • Configuring CF using CP and CTI preferences.

      • The configuration for SIP users.

        Configure at least the following parameters:

        SIP-ACTION

        Action [CF: call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.

        SIP-CF-CDO

        Output called number for call forwarding. From 1 up to 20 digits in the range ['0'..'9'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

        [17:25:25] ABILIS_CPX:s pref user:test sip-action:cf sip-cf-cdo:12
        
        COMMAND EXECUTED 
        
        [17:31:15] ABILIS_CPX:d pref user:test                            
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 17:31:15 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        SIP-CLIP:             TRANSP
        SIP-ACTION:           CF
        SIP-CF-RULE:          ALWAYS
        SIP-CF-TOUT:          15
        SIP-CF-DLY:           10
        SIP-CF-FORK-TYPE:     STD
        SIP-CF-CDO:           12
        SIP-CF-CGO:           *
        SIP-VM:               NO
        SIP-VM-RULE:          NOANS,OTHERS
        SIP-VM-TOUT:          15
        ...

        Remember to save the configuration.

        Advanced configurations can be done using remaining parameters.

      • The configuration for IAX users.

        Configure at least the following parameters:

        IAX-ACTION

        Action [CF: call forward enabled, DND: DND enabled, ADVANCED: enables CTI advanced preferences]. The default is ADVANCED.

        IAX-CF-CDO

        Output called number for call forwarding. From 1 up to 20 digits in the range ['0'..'9'] or "#" optionally preceded by TON [u, i, n, o, s, h, c] and/or NP [x, e, d, t, l, p] attributes.

        [17:32:17] ABILIS_CPX:s pref user:test iax-action:cf iax-cf-cdo:12
        
        COMMAND EXECUTED 
        
        [17:36:22] ABILIS_CPX:d pref user:test                            
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 17:36:22 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        IAX-CLIP:             TRANSP
        IAX-ACTION:           CF
        IAX-CF-RULE:          ALWAYS
        IAX-CF-TOUT:          15
        IAX-CF-DLY:           10
        IAX-CF-FORK-TYPE:     STD
        IAX-CF-CDO:           12
        IAX-CF-CGO:           *
        IAX-VM:               NO
        IAX-VM-RULE:          NOANS,OTHERS
        IAX-VM-TOUT:          15
        ...

        Remember to save the configuration.

        Advanced configurations can be done using remaining parameters.

    • Configuring CF using CP and CTI advanced preferences.

      • The configuration for SIP users.

        Verify that SIP-ACTION is set to ADVANCED to use CTI advanced preferences.

        [15:24:23] ABILIS_CPX:d pref user:test
        
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        SIP-CLIP:             SYS
        SIP-ACTION:           ADVANCED
        SIP-CF-RULE:          ALWAYS
        SIP-CF-TOUT:          15
        SIP-CF-DLY:           10
        SIP-CF-FORK-TYPE:     STD
        SIP-CF-CDO:           12
        SIP-CF-CGO:           *
        SIP-VM:               NO
        SIP-VM-RULE:          NOANS,OTHERS
        SIP-VM-TOUT:          15
        ...

        Add a rule to CTI advanced preferences for the specified user:

        [17:43:37] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:sip cdo:12 action:cf rule:always
        
        COMMAND EXECUTED 
        
        [17:44:23] ABILIS_CPX:d cf user:test                                                                
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        USER:test                                (Last change: 24/09/2015 14:18:23 CET)
         ------------------------------------------------------------------------------
         PR   |ENABLED|IN-USE|IF                                |ACTION
         ADMIN|CGI                     |CDI                     |RULE
              |CGO                     |CDO                     |TOUT   |DLY |FORK-TYPE
              |TI1 .. TI5
         ------------------------------------------------------------------------------
         1     YES     YES    SIP                                CF
         NO    *                        *                        ALWAYS
               *                        12                       15      10   STD
         ------------------------------------------------------------------------------

        Rules are ordered using the PR parameter which can be used as reference to modify the values:

        s cf user:<username> parameter:<value>

        Remember to save the configuration.

      • The configuration for IAX users.

        Verify that IAX-ACTION is set to ADVANCED to use CTI advanced preferences.

        [15:24:23] ABILIS_CPX:d pref user:test
        
        Parameter:          | Value:
        --------------------+----------------------------------------------------------
        USER:                 test
        ID:                   4                                             <Read Only>
        LAST-CHANGE:          24/04/2015 15:23:59 CET                       <Read Only>
        PWD:                  ***
        ...
        --------------------
        IAX-CLIP:             SYS
        IAX-ACTION:           ADVANCED
        IAX-CF-RULE:          ALWAYS
        IAX-CF-TOUT:          15
        IAX-CF-DLY:           10
        IAX-CF-FORK-TYPE:     STD
        IAX-CF-CDO:           12
        IAX-CF-CGO:           *
        IAX-VM:               NO
        IAX-VM-RULE:          NOANS,OTHERS
        IAX-VM-TOUT:          15
        ...

        Add a rule to CTI advanced preferences for the specified user:

        [17:46:59] ABILIS_CPX:a cf user:test pr:1 enabled:yes in-use:yes if:iax cdo:12 action:cf rule:always
        
        COMMAND EXECUTED 
        
        [17:47:07] ABILIS_CPX:d cf user:test                                                                
        
        - Not Saved (SAVE CONF) -------------------------------------------------------
        USER:test                                (Last change: 24/09/2015 14:18:23 CET)
         ------------------------------------------------------------------------------
         PR   |ENABLED|IN-USE|IF                                |ACTION
         ADMIN|CGI                     |CDI                     |RULE
              |CGO                     |CDO                     |TOUT   |DLY |FORK-TYPE
              |TI1 .. TI5
         ------------------------------------------------------------------------------
         1     YES     YES    IAX                                CF
         NO    *                        *                        ALWAYS
               *                        12                       15      10   STD
         ------------------------------------------------------------------------------

        Rules are ordered using the PR parameter which can be used as reference to modify the values:

        s cf user:<username> parameter:<value>

        Remember to save the configuration.

46.11.3. Activation of Voice Mail

The configuration of Voice Mail is described in Section 51.2.4, “CTIVM configuration through CP”.